Tickets on the screen in under a second.
A restaurant kitchen display system built for Canada — station routing, expo view, a bump bar, and a print fallback, all on modern hardware we ship and support.
From order to screen, on the line.
Every order — QR, server, or online — flows to the kitchen display the moment it's placed, routes to the right station, and gets bumped when it's done.
The moment a guest, server, or online order is placed, the ticket appears on the kitchen screen over a live WebSocket connection — no polling, no refresh, no delay.
Each item is routed to the right station automatically — grill, fryer, cold line, bar — so every cook sees only what they're firing, and nothing they're not.
A consolidated expo screen shows the whole order coming together across stations, so the pass knows exactly when a table is ready to run.
Cooks bump completed tickets with a tap or a bump bar — clearing the rail, advancing the queue, and timestamping the ticket without leaving the line. Bumped a ticket a beat too early? Recall it in one tap to bring it straight back to the rail.
An always-on ESC/POS print listener backs the display, so tickets keep flowing through a shift change, a screen reboot, or a Wi-Fi hiccup.
Every ticket ages on a color-coded timer — green to amber to red — so the line and the pass can see at a glance which tables are waiting and keep tickets moving before they slip.
Fewer errors. Faster tickets. No missed orders.
What the guest taps is what the line sees — no handwriting, no relayed mistakes, no lost modifiers. Allergy filters and special requests carry straight to the station that needs them.
Orders hit the screen in under a second and route to the right station instantly, so cooks start firing sooner and tables turn faster.
Every ticket is logged, timestamped, and backed by a print fallback. Nothing slips off the rail and nothing gets forgotten at the pass.
Modern hardware we ship and support.
The Waitery KDS runs on modern kitchen display tablets we ship and support Canada-wide — with free setup, buy-or-lease options, and an always-on print fallback that keeps tickets flowing.
The kitchen display, at a glance.
Everything you would want on a shortlist, in one place — so you can compare Waitery against any other kitchen display system without booking a call first.
Comparing against a specific vendor? See Waitery vs. Toast, Square, Lightspeed and TouchBistro.
The kitchen display is one piece.
Kitchen display questions, answered.
What is a restaurant kitchen display system?
A kitchen display system (KDS) replaces paper chits with a screen on the line. Orders from QR self-ordering, the server app, and online channels appear in real time, route to the right station, and are bumped when complete — so the kitchen runs from one live view instead of a stack of printed tickets.
How fast do tickets reach the kitchen display?
Tickets appear on the Waitery KDS in under a second. Orders stream over a live WebSocket connection the moment they're placed, so there's no polling delay between the guest's tap and the cook seeing the item on screen.
What hardware does the kitchen display run on?
The Waitery KDS runs on modern kitchen display tablets we ship and support, backed by an always-on print fallback so tickets keep flowing. For specific regulatory requirements in your province, talk to our team about your setup.
Can the kitchen display show tickets in French?
Yes. Waitery kitchen tickets are bilingual EN/FR — set the kitchen's display language independently from the guest and receipt languages, per location, so a Quebec line reads its tickets in French while guests still order in either language.
Do online and delivery orders show up on the kitchen display?
Yes. Orders from QR self-ordering, the server app, your commission-free online ordering page, and connected DoorDash and Uber Eats channels all land on the same kitchen display and route to the right station — one live view for every channel, not a separate screen per source.
How much does a kitchen display system cost?
With Waitery the KDS software is part of the platform from $14 CAD per location per month — there is no separate per-screen software fee, which is how most restaurant POS vendors price a kitchen display. You pay for the display hardware itself, which you can buy outright or lease, and setup is free. Ask us for a written quote covering software, hardware and payment processing as one number.
How many kitchen display screens does a restaurant need?
Most independent dine-in restaurants run one screen on the hot line and one at the pass as an expo view. Kitchens with clearly separated stations — grill, fryer, cold line, bar — usually add a screen per station so each cook sees only their own items. There is no per-screen software fee with Waitery, so the number of screens is a kitchen-layout decision rather than a pricing one.
What happens to the kitchen display if the internet goes down?
An always-on ESC/POS print listener sits behind the display, so tickets keep printing through a Wi-Fi drop, a screen reboot, or a shift change. When the connection returns, the display catches up. Ask any KDS vendor this question specifically — the answer varies a lot, and a kitchen that stops receiving tickets stops serving.
See the KDS running on your line.
Book a 20-minute demo — bilingual, with hardware we ship and support. We'll show tickets hitting the screen in under a second; talk to our team about requirements in your province.
Book a demo